Payment & Promotions
Walkine accepts all major Visa and Mastercard Credit and Debit cards.
Are my card details secured?
Yes. For security purposes we do not store client card information in our system.
How do I use my promo code?
All promo codes have time validity and is applicable to certain products. You may just simply apply the code in the promo code section and discounts will be applied accordingly. For further assistance, please contact our customer service team through our Chat Function or Email us.
The product I purchased just went on sale, can I get a refund?
All prices on the Walkine website are subject to change. In case the price of an item on your order drops and you contact us within 24 hours after you have placed your order, we will honour the new price.
No price adjustments can be processed after more than 24 hours since purchase.
*We cannot amend prices of products that have already been dispatched from our warehouse.
Returns, Refunds & Exchanges On Sale Items
We do not offer refunds, returns or exchanges on sale items due to change of mind. We will meet our obligations under the Malaysian Consumer Law if a product is faulty or damaged.
Can I make partial payment before my items are delivered?
No. All payments must be made in full before delivery arrangements can be made.
Can I pay for the products upon delivery?
We do not offer a “cash on delivery” payment option.